Free Shipping Over $599* within US + 14 days money back guarantee*

Shipping and Delivery

Shipping Time 

Orders have been successfully paid will be processed within 48 hours. However, during peak seasons, the processing time may take up to 3 or more days. 
Because of the special characteristics of air conditioners and batteries,  the packages might be multiple checked during the transportation, and the delivery time can't be guaranteed, which is subject to delays by the 3rd party shipping service providers. 
The following is the estimated delivery time during normal times.


United States (lower 48 states): 3-7 business days

Alaska/Hawaii/: 7-10 business days


All other countries
approx. 10-30 business days. For international orders, there is no tracking number or tracking information before customs clearance.


Please note:

1. during peak seasons, order fulfillment may require additional time. 
2. Because of COVID-19, shipping carriers are currently experiencing delays, which may cause 2 or more weeks to arrive.
3. Orders for the US mainland are shipped by land and there's overnight shipping service.

Delivery and Shipping Fee


We offer free shipping on US orders of $599 or more.

For US orders less than US$599, the shipping fee will be charged by weight according to the following list.

shipping weight United States (lower 48 states)
Alaska/Hawaii/Puerto Rico
0~1 lb US$12 US$22
1~2 lb
US$15 US$25
2~3 lb
US$20 US$30
3~10 lb
US$40 US$60
10~20 lb
US$50 US$80
20~35 lb
US$60 US$140
35~50 lb
US$80 US$180
50~60 lb
US$120 US$250
60 lb and above
US$200 US$300





We do our best to eliminate/minimize duties by shipping from one of our international warehouses. Zero Breeze is not responsible for any customs, duties or import fees associated with receiving your Zero Breeze order.



Order and Logistics Tracking

  • After the order is shipped, you will receive a notification email. You can click the link and skip to the express company’s official website to check your package shipment status.
  • Log in to your Zero Breeze account and check “My Orders” (https://www.zerobreeze.com/account/login)

Inspection and Sign

As Zero Breeze products are generally quite valuable, please inspect the package upon delivery. If it’s damaged or deformed, do not sign the delivery or open the package. In such cases, please contact Zero Breeze Support.

Once you (or someone else on your behalf) signs for the item, Zero Breeze will consider this your acceptance of the package, quantity, and product. To protect your rights, you are highly recommended to shoot a complete unboxing video and check the items according to the packing list. If items are missing or damaged, please contact Zero Breeze Support within 24 hours after you receive the package so that we can resolve the problem immediately.

FAQ