Shipping and Delivery
Orders have been successfully paid will be processed within 48 hours. However, during peak seasons, the processing time may take up to 3 or more days.
United States (lower 48 states): 3-7 business days
Because of the special characteristics of air conditioners and batteries, the packages might be multiple checked during the transportation, and the delivery time can't be guaranteed, which is subject to delays by the 3rd party shipping service providers.
The following is the estimated delivery time during normal times.
All other countries
approx. 10-30 business days. For international orders, there is no tracking number or tracking information before customs clearance.
2. Because of COVID-19, shipping carriers are currently experiencing delays, which may cause 2 or more weeks to arrive.
3. Orders for the US mainland are shipped by land and there's overnight shipping service.
United States (lower 48 states): 3-7 business daysAlaska/Hawaii/: 7-10 business days
Please note:1. during peak seasons, order fulfillment may require additional time.
Delivery and Shipping Fee
We offer free shipping on US orders of $599 or more.
For US orders less than US$599, the shipping fee will be charged by weight according to the following list.
United States (lower 48 states)
60 lb and above
Orders for Canada will be sent from the United States by express delivery :
90$ / battery
160 $ / unit (1 AC * NO BATTERY )
190 $/ plus unit (1 AC + 1 BATTERY)
Customs Or Duties
We do our best to eliminate/minimize duties by shipping from one of our international warehouses. Zero Breeze is not responsible for any customs, duties or import fees associated with receiving your Zero Breeze order.
Order and Logistics Tracking
Inspection and Sign
As Zero Breeze products are generally quite valuable, please inspect the package upon delivery. If it’s damaged or deformed, do not sign the delivery or open the package. In such cases, please contact Zero Breeze Support.
Once you (or someone else on your behalf) signs for the item, Zero Breeze will consider this your acceptance of the package, quantity, and product. To protect your rights, you are highly recommended to shoot a complete unboxing video and check the items according to the packing list. If items are missing or damaged, please contact Zero Breeze Support within 24 hours after you receive the package so that we can resolve the problem immediately.