• Refund & Return Policy
  • Cancellation & Change Orders
  • Replacement Policy
  • Warranty Policy

Warranty Policy

Warranty Policy

Limited Warranty

These Zero Breeze Warranty Policies (these “Policies”) only apply to Zero Breeze products you purchased from Zero Breeze website store for your own use and not for resale.

By using your Zero Breeze product, you agree to be bound by these Policies. If you are not eligible or do not agree to any of the Terms, do not use your Zero Breeze product. 

WHAT IS COVERED

Under this Limited Warranty, Zero Breeze warrants that each Zero Breeze product that you purchase will be free from material and workmanship defects under normal use in accordance with Zero Breeze’s published product materials during the warranty period. Zero Breeze’s published product materials include, but not limited to, user manuals, safety guidelines, specifications.

The warranty period for different products and parts vary. The warranty period for a product starts on the day such product is delivered.

WHAT THIS WARRANTY POLICY DOES NOT COVER

× Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals.

× Water damage or other damages caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals.

× Damage caused by a non-authorized service provider.

× Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger.

× Damage caused by which did not follow instruction manual recommendations.

× Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.)

× Damage caused by reliability or compatibility issues when using unauthorized third-party parts.

× Failure of, or damage caused by, any third party products, including those that Zero Breeze may provide or integrate into the Zero Breeze product at your request.

× Damage resulting from any non-Zero Breeze technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation.

× Products or parts with an altered identification label or from which the identification label has been removed.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN, SHALL Zero Breeze, ITS AFFILIATES, SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE TOTAL LIABILITY OF Zero Breeze, ITS AFFILIATES, SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.THE FOREGOING LIMITATION DOES NOT APPLY TO DAMAGES FOR BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH Zero Breeze IS LIABLE UNDER LAW.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

YOUR OTHER RIGHTS

This Limited Warranty provides you with extra and specific legal rights. You may have other rights according to the applicable laws of your state or jurisdiction. You may also have other rights under a written agreement with Zero Breeze. Nothing in this Limited Warranty affects your statutory rights, including rights of consumers under laws or regulations governing the sale of consumer products that cannot be waived or limited by agreement.

Main Components

Main ComponentsWarranty Period
Air conditioner MC12 Months
Battery12 Months and Charge Cycle
less than 200 Times
Power Adapter & 12v to 24v Converter12 Months
Exhaust hose Group6 Months
Cold wind extension duct Group6 Months
Remote Controller6 Months
Front filter6 Months
Rear filter6 Months
Drain pipe3 Months

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