Once your return is shipped, please keep a record of your tracking info.

If you’re using our prepaid label, the tracking number will be automatically recorded.

If you’re using your own carrier, please **submit your shipping carrier and tracking number** once the item is shipped. You can do this in one of the following ways:

1. Reply to the return approval email with your tracking info

2. After your return is approved, you'll also receive an email with a short form to upload your tracking details.

If you'd prefer not to wait, you can submit the tracking info directly here:

[Return Shipment Tracking Form](https://www.zerobreeze.com/pages/return-shipment-tracking-form)

⚠️ *If the return tracking is not provided and the item is lost during shipping, we may not be able to process your refund.*

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Instructional Videos